combined shipping, or special request.
· We do not take layaways. If you only make partial payment, your order will be automatically canceled and the payment will be refunded.
· This item is not available for combined shipping due to shipping security.
So, in case of applying 2 bodies on current "Limited Doll", please do the paying process one by one.
-In case of require packing together in one box with other goods (ex: Outfit or Wig, etc.),Please read notification carefully, and fill the application on the website.-If you already made payment to the other order, we will let you know of additional shipping fee so please read the notice before you make inquiry regarding this matter.-Please understanding that there are little possibilities of ‘Combined shipping’ is not available because of the volume of goods.(in this case, please contact us with the QNA board of website.)ex) Humming Dolly 65boy (1) + Humming Dolly 57girl(1) (x) Humming Dolly 65boy (1) + Affogato Cut (M size, Sugar Black, 1) (o)
· If you order extra parts to the default body set, there may be some minor color differences.
Please make sure you understand and agree to this before placing order.
· SWITCH tries its best to come up with equal colored items.
However, due to the nature of material and depending on the period, there may be minor color differences in urethane skin tones.
· We do not answer to the questions on whether our body itself or color is compatible to other company's products.
Due to the characteristic of urethane products, skin tone may differ depending on the manufactured period, condition and company and also it is hard to tell whether certain parts will be compatible to others.
We ask for your understanding in advance.
Our company follow a strict guideline for finishing up the product and also has very high quality standards.
If you have any other questions, please inquire through the 1:1 care center available on our website.
· Body painting is done with airbrush and there may be spots or flow marks on the body.
· Body painting is done by hand and therefore there will be slight differences between each product.
· You may experience peeling of air brushed body coloring.
We use utmost care when packing, but light scratches or dents may happen while shipping.
· Hands and Feet coloring service will look darker than it may seem in the picture.
This is because to get more stable and realistic colors in the photo, we darken the color bit more.
· If we colored our dolls to look like it is in the photo, it will look very light and barely noticeable in the pictures.
There are no additional options or request allowed in the Hands and Feet coloring service,
however if you would like the color to be lighter, you may request for that.
Please leave us a message saying you want 'lighter color like the photo' in the message area in the order form.
· If you have requested body coloring option, it may take additional 14 business days.
ex) Humming Dolly 65boy(60 business days) + Body painting(14 business days)
· Due to the characteristics of hand work on option makeup, there may be slight differences from each doll to doll.
Such reasons as asymmetry in makeup or details are not subjected for exchange, after service or refund.
· Body parts follow the same quality control as the head parts. For service, exchange or refund, please refer to the guide shown on the item description.
· Due to urethane's characteristics, there may be slight yellowing appear over time. To minimize the occurrence of yellowing, we sealed our packages. Please do not expose it to sun light or temperature for long time since there may be dramatic changes in the appearance. Please carefully store product.