NOTICE FAQ JP_mail border fromSWITCH Twitter instagram weibo
 Selling Price 790.00
 Point 7.90
 Faceup & Painting
 QTY + -
 Totel Price

{ WASEON:MochaBrown } is to be release as raffle sale.




· WASEON:MochaBrown is to be released as raffle sale after all our customers have entered for it.
· We are going to e-mail winners (to be sent out on September 25, 2017 at 5-6 PM by Korean time) so please check your mail box then.
· If you do not receive e-mail from us, we are sorry to tell you that you are not one of the winners.

 Detailed schedule 

Entrance : 2017.09.24. 20:00(KOR) ~ 2017.09.25. 13:00(KOR)
How to enter : fill out the form.
Form address :  CLOSE. 

Winner announcement : 2017.09.25. 17:00(KOR) ~2017.09.25. 18:00(KOR)
Winner will receive e-mails from SWITCH.
Order & Payment period : 2017.09.25. 20:00(KOR) ~ 2017.09.27. 24:00(KOR)

{ WASEON:MochaBrown }

 Head size (circumference) :  8.5 inch

 Eye size  14mm ~ 16mm

 Skin type  Mocha Brown skin

 Included   WASEON Head
 + HD Attractive 65boy body +
Authentication certification + Product manual + Default Box + Cotton blanket +
Make up/Hands Painting (Option)

 Order Period  2017.09.25. 20:00(KOR) ~ 2017.09.27. 24:00(KOR)

 Payment Period  2017.09.25. 20:00(KOR) ~ 2017.09.27. 24:00(KOR)

 The estimated delivery date  December 29, 2017


 Promotional Picture Information  

· Makeup                by Hongsojeog

· Hands Painting    by Heavybomb

· Wig            Candy Cut (M size/Shiny Brown)

· Eye            SWITCH Original Eyes by Hongsojeong (14mm)

· Outfit         by Luna Antique






  Notice regarding Optional Makeup & Painting   

· The optional make up service can be closed prematurely.
· There will be no re-make up or touch up service for the makeup or scratches on hands painting.

· Hands painting service will look darker than it may seem in the picture.
  This is because to get more stable and realistic colors in the photo, we darken the color bit more. 

· Hands painting is done with airbrush and there may be spots or flow marks on the body.  
· Due to the characteristics of hand work on option makeup, there may be slight differences from each doll to doll. Such reasons as asymmetry in makeup or details are not subjected for exchange, after service or refund.

· You may experience peeling of air brushed body coloring.
  We use utmost care when packing, but light scratches or dents may happen while shipping. 

· If you have requested faceup/Hands coloring option, it may take additional 14 business days.
 ex) Humming Dolly WASEON(60 business days) + Faceup & Hands painting(14 business days) 

  Notice regarding purchasing    
·  A person can purchase up to 1 doll.
   We will not be answering to questions regarding purchase of more than 1 doll per person
   We ask for your understandings.

·  Since it is a limited release sale, if you do not make payment after ordering, you will be penalized.
   Please consider others who wants to order.

·  It is order-made item and can not be canceled or refunded if you change your mind. 
   Also if you do not make payment after ordering, you will be penalized. 
   Please consider this matter when placing order.
·  We do not take layaway. If you only make partial payment, your order will be automatically canceled and the
   payment will be refunded.

·  If you order extra parts to the default body set, there may be some minor color differences.
   Please make sure you understand and agree to this before placing order.

·  SWITCH tries its best to come up with equal colored items.
   However, due to the nature of material and depending on the period, there may be minor color differences in
   urethane skin tones.

·  We do not answer to the questions on whether our body itself or color is compatible to other company's products.
   Due to the characteristic of urethane products, skin tone may differ depending on the manufactured period,
   condition and company and also it is hard to tell whether certain parts will be compatible to others.
   We ask for your understanding in advance.

·  Body parts follow the same quality control as the head parts. For service, exchange or refund, please refer to the
   guide shown on the item description.

·  Following cases are not considered as defective as it is inevitable flaws originated from our manufacturing process.
   These products are not eligible for exchange or control service:
- Flaws caused as characteristic of ball jointed dolls (step difference or asymetrical structure)
- Minor air pockets and scratches, spots and urethane stains.
- Parting line and gate hole stains caused when finishing up.
- Loose elastic tension
- Minor color differences between body parts.
- Color differences between optional parts and main parts from different orders.
- Impressions of sanding caused while removing the gates.
- Additional impressions of esthetics caused while removing the residues.
- Showing of fine dusts or bubbles.
- Detached head plates or magnets caused while transporting.
Our company follow a strict guideline for finishing up the product and also has very high quality standards.
If you have any other questions, please inquire through the 1:1 care center available on our website.

·  Depending on the system, items may be updated with +/- of 5 seconds differences.
·  Item color may vary on different monitors.

·  Changes in option after the submission of order is not available.

   Method of payment or options may not be changed after you submit the order.
   If you would like to change the option or method of payment, you will have to submit a new order.

·  It takes additional 3-5 days for shipping preparation if there is any changes in shipping address, combined shipping, or special request.

Warning regarding the Mocha Brown Skin

1. The manufacturing period for this item is 60 business days and it may finish earlier or little later depending on
   the circumstances.
2. Following conditions may appear due to the characteristics of the tanning skin:

A) Spots / Marbling : These markings may show when resin colors are combined and it is not considered as
   damage or faulty.
B) Micro dusts / Micro air pocket : In case of tanning skin, micro dusts are not considered as damage of faulty.
C) Gate / Parting line : Gate removal trace or wide parting lines are not considered as damage and not
    subjected for A/S due to the characteristics of tanning skin.
D) Micro scratches / Scratches : Minor scratches, scratches and markings occurred during shipping are not
    considered as damage or faulty.
E) Color difference occurred while moving parts: Due to the characteristics of tanning skin, the parts around
    joints may get discolor due to scratches and these are not considered as damage or faulty.
F) The color differences between the head and body or different parts are not considered as damage or faulty.

    We ask for your understandings.
* However, when the case A/B/C are apparent on the front face of the doll, it may be exchanged or get A/S.

3. In the case of tanning there are some unavoidable flaws when manufacturing.
   The standard criteria and manufacturing process are different from previously made normal and white skins and we
   ask for your understanding.

4. When storing the tanning skin items, please be careful of the following conditions:
A) Please avoid the high temperature and high humidity.
    When the inside temperature is high in summer please use appropriate air conditioning and store in a cool
B) We are using the UV protect material but please try not to expose to the direct sunlight.
C) Our company's newly developed tanning skin is engineered to get lightened instead of turning green like
    existing skins.
    However, discoloration may occur in different forms depending on the condition of storing, exposure and
    factors and we ask for your understandings.
(ex) Exposure to paint thinner, exposure to outside sunlight for long period in locations like California, contact with unapproved chemicals.
D) Due to the characteristics of the tanning skin, you can not correct the scratches with sand paper. When
    small dents or scratches are occurred, please maintain it with cleansing and removing the fragments.

1. All orders are shipped through EMS. If you have request regarding the customs, please let us know in the 'etc' section. (ex: Please mark my package as gift and value at $80) Unless there is special request from customer, all packages will be marked with true value.
However, if the package is marked with value lower than its true value due to customer's request and has been damaged or lost, there may be differences in value and the period for compensation. Please check our exchange and refund policy before you make the decision.
2. Pre-order items are generally shipped within 55 business days from the date order is received. However, it may be delayed 5-10 business days depending on our manufacturing facility condition or other matters. SWITCH tries to bring you the item as quick as possible and we ask for your understanding.
Items those are not pre-ordered will be shipped within 1-2 business days after the payment has been made.
3. Please inquire through the QnA board or 1:1 care regarding combined shipping.
4. Please contact us within 7 days of receiving the order regarding the exchange of defected products. We destroy the molds for limited pre-order items after certain period and due to this reason exchange may not be available if it has been too long since your purchase. Therefore if there you find any flaws or defects, please contact us immediately. Shipping for service or exchange for defected products are paid by SWITCH.
1. Due to the nature of pre-ordered items, refund is not available unless the item is defective.
2. If you request refund for your defective item, descriptive explanation will be very helpful for giving you quick response and confirmation of defect. If you find any flaws or defects, please send us a photo so we can confirm. Any fees occured through process of refund will be paid by SWITCH.
3. In case of refund due to the defective item, our refund policy does not extend to include any psychological damages.
4. Refund will be made only after the defective item is received by our company. We ask for your understanding.
5. In case of refund for defective item, any accessories or items included in the original package must be returned. If any original item is missing or lost its value, we may not be able to give you full refund.
6. If item is damaged by customer's fault, it can not be refunded. (ex: Customer has dropped and the item has broken or damaged) If item was damaged while shipping, refund will be made under the EMS compensation policy. However, if customer has requested to mark the value of item under its true value, under the EMS compensation policy, you will be compensated with how much ever value you requested to mark and there may be differences in the value and period for refund. Please contact us first regarding this matter.
7. Refund will be made to the same matter of payment you have ordered with. If you ordered with credit card, your payment will be cancelled. If you paid with PayPal, it will be refunded through PayPal. We can not send money to PayPal account different from the account you used to pay with.
Order Cancellation message
Due to the nature of pre-order itmes, we can not refund you.