Notice regarding Optional Makeup
· There will be no re-make up service for the makeup.
· Due to the characteristics of hand work on special makeup, there may be slight differences from each doll to doll. Such reasons as asymmetry in makeup or details are not subjected for exchange, after service or refund.
· You may experience peeling of the makeup.
We use utmost care when packing, but light scratches or dents may happen while shipping.
· If you have requested Makeup option, it may take additional 20 business days.
Warning regarding the Mocha Brown & Milktea Rose Skin
1. The manufacturing period for this item is 60 business days and it may finish earlier or little later depending on
2. Following conditions may appear due to the characteristics of the special skin:
A) Spots / Marbling : These markings may show when resin colors are combined and it is not considered as damage or faulty.
B) Micro dusts / Micro air pocket : In case of special skin, micro dusts are not considered as damage of faulty.
C) Gate / Parting line : Gate removal trace or wide parting lines are not considered as damage and not
subjected for A/S due to the characteristics of special skin.
D) Micro scratches / Scratches : Minor scratches, scratches and markings occurred during shipping are not considered as damage or faulty.
E) Color difference occurred while moving parts: Due to the characteristics of special skin, the parts around joints may get discolor due to scratches and these are not considered as damage or faulty.
F) The color differences between the head and body or different parts are not considered as damage or faulty.
We ask for your understandings.
* However, when the case A/B/C are apparent on the front face of the doll, it may be exchanged or get A/S.
3. In the case of tanning there are some unavoidable flaws when manufacturing.
The standard criteria and manufacturing process are different from previously made normal and white skins and we ask for your understanding.
4. When storing the special skin items, please be careful of the following conditions:
A) Please avoid the high temperature and high humidity.
When the inside temperature is high in summer please use appropriate air conditioning and store in a cool place.
B) We are using the UV protect material but please try not to expose to the direct sunlight.
C) Our company's newly developed tanning skin is engineered to get lightened instead of turning green like existing skins.
However, discoloration may occur in different forms depending on the condition of storing, exposure and other factors and we ask for your understandings.
(ex) Exposure to paint thinner, exposure to outside sunlight for long period in locations like California, contact with unapproved chemicals.
D) Due to the characteristics of the special skin, you can not correct the scratches with sand paper. When small dents or scratches are occurred, please maintain it with cleansing and removing the fragments.