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10% point back event
       
       

Only members who joined to the SWITCH homepage can purchase it.


*Since there's system error on Mobile purchasing on free shipping for coupon event, it would be appreciated to place order on PC version until the error got solved. 

Sorry for your inconvenience. 

 

 

Hello, This is SWITCH


SWITCH greeted it's 10th foundation anniversary in 2020.

We sincerely thank you for your love for a long time, from 少年記 to SWITCH,

and we will hold a point back event to celebrate SWITCH 10th anniversary.






 


- This "10% point back coupon" is only available for single purchase.

Please note that it is not available to make a payment with other items.


- Orders before 5 p.m. on business days : Point will be saved from 5 p.m.~7 p.m.(KST) in the same day.

- Orders after 5 p.m. on business days : Point will be saved from 5 p.m.~7 p.m.(KST) in the next day. 


- Points which not used is not refundable. Please take it into consideration for your purchasing.

- Points can be used on On-line only.



1. All orders are shipped through EMS. If you have request regarding the customs, please let us know in the 'etc' section. (ex: Please mark my package as gift and value at $80) Unless there is special request from customer, all packages will be marked with true value.
However, if the package is marked with value lower than its true value due to customer's request and has been damaged or lost, there may be differences in value and the period for compensation. Please check our exchange and refund policy before you make the decision.
 
2. Pre-order items are generally shipped within 55 business days from the date order is received. However, it may be delayed 5-10 business days depending on our manufacturing facility condition or other matters. SWITCH tries to bring you the item as quick as possible and we ask for your understanding.
Items those are not pre-ordered will be shipped within 1-2 business days after the payment has been made.
 
3. Please inquire through the QnA board or 1:1 care regarding combined shipping.
 
4. Please contact us within 7 days of receiving the order regarding the exchange of defected products. We destroy the molds for limited pre-order items after certain period and due to this reason exchange may not be available if it has been too long since your purchase. Therefore if there you find any flaws or defects, please contact us immediately. Shipping for service or exchange for defected products are paid by SWITCH.
1. Due to the nature of pre-ordered items, refund is not available unless the item is defective.
 
2. If you request refund for your defective item, descriptive explanation will be very helpful for giving you quick response and confirmation of defect. If you find any flaws or defects, please send us a photo so we can confirm. Any fees occured through process of refund will be paid by SWITCH.
 
3. In case of refund due to the defective item, our refund policy does not extend to include any psychological damages.
 
4. Refund will be made only after the defective item is received by our company. We ask for your understanding.
 
5. In case of refund for defective item, any accessories or items included in the original package must be returned. If any original item is missing or lost its value, we may not be able to give you full refund.
 
6. If item is damaged by customer's fault, it can not be refunded. (ex: Customer has dropped and the item has broken or damaged) If item was damaged while shipping, refund will be made under the EMS compensation policy. However, if customer has requested to mark the value of item under its true value, under the EMS compensation policy, you will be compensated with how much ever value you requested to mark and there may be differences in the value and period for refund. Please contact us first regarding this matter.
 
7. Refund will be made to the same matter of payment you have ordered with. If you ordered with credit card, your payment will be cancelled. If you paid with PayPal, it will be refunded through PayPal. We can not send money to PayPal account different from the account you used to pay with.
 
 
Order Cancellation message
 
Due to the nature of pre-order itmes, we can not refund you.
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