{ Cosmos }

SIZE

M size (8.5 inch) : SEOLROK holy Ver. / WASEON / HUISA, Direction / YIDO / CHOYO / HWAHUI:Hiver ect

M size : Fits tight to LILI / TAERIN / SANHONG ect
B size (9 inch) : LILI / TAERIN / SANHONG / SHIHO / RUSI ect
L size (9.5 inch)

Color

Rosy Gold / Cocoa Brown / Balsamic Black / Candlelight Green / Misty Lilac / Sweet Violet

Order/Payment Period  

2023.02.24. 11:00 - 2023.03.10. 11:00 (KST)

The estimated delivery date
2023.06.20. (70 business days)

· Shipment may on transit before given estimated delivery date.
  If you are unable to receive shipment due to long-term absence or moving, please leave inquiries via 1:1 Care Center.

[ Item information ] 

Balsamic Black

Head     LILI(Rosy White)

Body    HD64 girl(Neck size 9.4)

Eyes     by Hyun glass

Dress  by Fleurs De L'interdit   

Necklace  To be release     

Hair pin  To be release

Candlelight Green

Head     SHIHO(Rosy White)

Body     HD64 girl(Neck size 10)

Eyes     by Hyun glass

Top      To be release

Shirt      by M de H

Skirt      To be release  

Necklace  SACC011N   

Hair pin   To be release

Cocoa Brown

Head    LILI(Rosy White)

Body    HD64 girl(Neck size 9.4)

Eyes    by Hyun glass

Dress   by Fleurs De L'interdit   

Necklace   Non-release   

Sweet Violet

Head    HWAHUI:Hiver(Rosy White), LILI(Rosy White)

Body    HD64 girl(Neck size 10), HD64 girl(Neck size 9.4)

Eyes    by Hyun glass

Dress   by Fleurs De L'interdit   

Necklace  Non-release   

Top     To be release

Skirt     To be release

Jacket   by Nine9 Style

Rosy Gold

Head    CHACHA(Rosy White)

Body    HD57 girl (B cup)

Eyes    by Petit Soiree

Dress   by Petit Soiree  

Shoes   ARIES H     

Misty Lilac

Head    LILI(Rosy White, SHIHO(Rosy White)

Body    HD64 girl(Neck size 9.4), HD64 girl(Neck size 10)

Eyes    by Hyun glass

Dress   by Fleurs De L'interdit   

Necklace  To be release, SACC011N

Top       To be release

Skirt      To be release

Jacket    by M de H

Notes for wig products

· When placing in the order, please choose the wig color in the option window.
We can not change the options after the order, So please make sure that you have selected correct wig color before placing in the order.
· In case of wig products, the wig cap may appear in accordance of the styling, and individual difference may appear such as wig size and cutting condition due to the nature of handmade wig. Please understand that it is difficult to refund/exchange for the mentioned feature.
· The mood may appear to be different according to the styling of the person using it.
· As the feature of high temperature string, some parts may be tangled. Gently hold the wig net and shake it several times or use your fingers to softly untangle it from the crown of the head for splendid style.
· The specifications such as tag, case etc. included in the wig may be different in accordance of the producing conditions.

*How to put on a wig

* The wigline may vary slightly depending on the head design.



ATTENTION

* This item is shipped within 70business days from the date order is received.

However, it may be delayed 5-10 business days depending on our manufacturing facility condition or other matters.

SWITCH tries to bring you the item as quick as possible and we ask for your understandings.

* When placing in the order, please choose the wig color in the option window.

We can not change the options after the order, So please make sure that you have selected correct wig color before placing in the order.

* Color shown on your monitor may be slightly different from the real product depending on your monitor settings.

* High-temperature fiber is thinner than regular fiber and it may get loose or bunch up.

It has been purposefully set that way and you can easily revive the style by loosening it with hand.

* Product update time may vary +/-5 seconds depending on the system.

When overwhelming amount of orders are being placed in at same time, there may be systematic error in the site.

If an order goes through due to the system error, such order will be cancelled without notice. We ask for your understandings.

* Payment must be completed in payment period.

Outstanding orders are automatically canceled.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - Discover
  - AMEX
- PayPal

Shipping

• Shipping Method : Selected by customer
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 7 days
• 1. All orders are shipped through EMS. If you have request regarding the customs, please let us know in the 'etc' section. (ex: Please mark my package as gift and value at $80) Unless there is special request from customer, all packages will be marked with true value.
  However, if the package is marked with value lower than its true value due to customer's request and has been damaged or lost, there may be differences in value and the period for compensation. Please check our exchange and refund policy before you make the decision.
  
  2. Pre-order items are generally shipped within 60 business days from the date order is received. However, it may be delayed 5-10 business days depending on our manufacturing facility condition or other matters. SWITCH tries to bring you the item as quick as possible and we ask for your understanding.
  Items those are not pre-ordered will be shipped within 1-2 business days after the payment has been made.
  
  3. Please inquire through the 1:1 care or SWITCH e-mail(from.switch.on@gmail.com) regarding combined shipping.
  
  4. Please contact us within 7 days of receiving the order regarding the exchange of defected products. We destroy the molds for limited pre-order items after certain period and due to this reason exchange may not be available if it has been too long since your purchase. Therefore if there you find any flaws or defects, please contact us immediately. Shipping for service or exchange for defected products are paid by SWITCH.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  
  

Returns and Exchanges

1. Due to the nature of pre-ordered items, refund is not available unless the item is defective.
 
2. If you request refund for your defective item, descriptive explanation will be very helpful for giving you quick response and confirmation of defect. If you find any flaws or defects, please send us a photo so we can confirm. Any fees occured through process of refund will be paid by SWITCH.
 
3. In case of refund due to the defective item, our refund policy does not extend to include any psychological damages.
 
4. Refund will be made only after the defective item is received by our company. We ask for your understanding.
 
5. In case of refund for defective item, any accessories or items included in the original package must be returned. If any original item is missing or lost its value, we may not be able to give you full refund.
 
6. If item is damaged by customer's fault, it can not be refunded. (ex: Customer has dropped and the item has broken or damaged) If item was damaged while shipping, refund will be made under the EMS compensation policy. However, if customer has requested to mark the value of item under its true value, under the EMS compensation policy, you will be compensated with how much ever value you requested to mark and there may be differences in the value and period for refund. Please contact us first regarding this matter.
 
7. Refund will be made to the same matter of payment you have ordered with. If you ordered with credit card, your payment will be cancelled. If you paid with PayPal, it will be refunded through PayPal. We can not send money to PayPal account different from the account you used to pay with.